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Delivery Information

Flower Delivery Information

 

Will my order be delivered today?

All orders taken by 4 o'clock are delivered on the same day. (For V. Island, Ikoyi delivery areas only)

All orders taken by 2 o’ clock are delivered same day (For Mainland and Lekki/Ajah delivery areas only).

All orders taken after these times will be treated as next day delivery except where specific delivery dates are stated

Delivery starts at 10am from Monday to Saturday (except sanitation days).

 

Why do I need to give recipients Tel no?

To make the delivery process smooth we ask that the full address and correct telephone number of recipient be included in your order. If delivery is to an office address due to their own security rules most offices demand that we call the person or else, we will be delayed or turned back.

If the delivery is to a residential address, we may need to call the client (only if it’s absolutely necessary) if we are having problems with finding the street/house number or we are told there is no one by that name that lives there. Even with google maps, not having the right address can cause delays and waste of time.

 

Who do you hand over the flower or gift to when you deliver?

We try our best to deliver directly to the recipient. But in cases where the recipient is in a meeting, not in the office at the time, we will deliver to the colleague or receptionist ( most times we will also call to ask where or who we should deliver to).

For residential deliveries, we call to ask where or who to deliver to. If we do not get through to the recipient on phone we will return the flower/gift to our office and contact you to come pick up.

 

What days do you deliver on?

We deliver on all days of the week except Sundays, and public holidays. Pick up options are also available if you would like to deliver your gift yourself.

 

What if I need to change my order or inquire about its delivery?

Give us a call, we can help.  We always know where your order is, and we will even send you a personal text message confirming its delivery! (Ensure you include the correct telephone number please we can reach you).

Once an order has gone out for delivery it cannot be changed.

During peak periods e.g. Valentine’s day we do not guarantee that text messages will be sent on arrival, but you will get a confirmation later in the course of the day that delivery has been made.

If you can’t find the information you are looking for about Pretty Fabulous Flowers deliveries, please feel free to contact our customer service team on 08094073343, 08096633700 or email info@therosefactory.com

 

Our Delivery Rates

Area Cost
Lekki Phase 1  ₦2500
Lekki Phase 2/Ajah ₦4000
Victoria Island ₦1000
Ikoyi ₦1500
Lagos Island 2000
Lagos Central (Yaba, Surulere, Mushin)  2500
Apapa ₦5000
Lagos mainland (Gbagada, Anthony, Ilupeju, Maryland) 2500
Ikeja (Opebi, Allen,Adeniyi jones, secretariat) 3500
Ikeja 2 (Omole,Magodo, Isheri) ₦5500
Festac  ₦6000
Agege ₦4500
Ogba ₦4500
Ajao/Airport ₦4500
Iyanapaja/Akowonjo ₦5000
Idimu ₦6000
Ikorodu

₦4500

Isolo/Okota

₦5500

Ogudu/Ojota                                                                                              N3000

Ketu                                                                                                           N3500

Akute                                                                                                         N4500

Ojodu/Berger                                                                                            N5500

Mowe/Ofada                                                                                             N6000

Pick up in store option also available at no charge.

About The Rose Factory

We are a full service floral design company. We offer fast and reliable service with delivery, as well as affordable fresh cut flowers for every budget and every occasion.

We can deliver your heartfelt thoughts and best wishes through flowers whether it’s a birthday, anniversary, missing you or sympathy.

Our online shop makes it easy and convienient to shop without having to come to our physical shop. You will still get the quality and friendly service our customers enjoy.